Privacy Policy

Effective Date: 18/03/2026

This Privacy Policy explains how Bearsted Upholsterers (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website: bearstedupholsterers.co.uk.

We are committed to protecting your privacy and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information:

• Name
• Email address
• Phone number
• Address (if provided for quotes or services)
• Details about your project or enquiry
• Technical data such as IP address, browser type, and pages visited

2. How We Collect Your Data

We collect data when you:

• Fill in a contact or quote request form
• Contact us via email or phone
• Browse our website (via cookies and analytics tools)

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide quotes
• Deliver our upholstery services
• Communicate with you regarding your project
• Improve our website and services
• Monitor website performance using analytics tools

Our lawful bases for processing include:

• Your consent
• Performance of a contract
• Legitimate business interests

4. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use our website. Google Analytics collects information such as your IP address, device type, and browsing behaviour.

This data is anonymised where possible and used only for statistical purposes. Google may process this data on servers outside the UK.

You can learn more about how Google uses your data here: https://policies.google.com/privacy

5. Cookies

Our website uses cookies to enhance your browsing experience and analyse traffic.

For full details, please see our
Cookie Policy.

6. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

7. Sharing Your Data

We do not sell your personal data.

We may share your data with:

• Website hosting providers
• Email service providers
• Analytics providers (such as Google)
• Legal authorities if required by law

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes it was collected for, including satisfying legal, accounting, or reporting requirements.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request transfer of your data

To exercise any of these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies or content.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Details

Bearsted Upholsterers
Email: suzanne@bearstedupholsterers.co.uk
Phone: 01622 863 069
Address: Unit 2, Little Caring Farm, Caring Lane, Bearsted, Maidstone, ME17 ITH